Ways to
Contact Us
-
24/7 Claims Service
1 866 464 2424
Make a Claim
News & MediaAXA Pacific Implements Its Catastrophe Action Plan For Slave Lake
May 30, 2011
Vancouver, May 30, 2011 – In response to the devastating impact of the northern Alberta wildfires on residents of the Slave Lake region, AXA Pacific has implemented its Catastrophe Action Plan, and a Triage Command Centre is available in Edmonton to respond to insurance coverage questions and to report claims.
A dedicated and highly qualified team at the Triage Command Centre is in process of contacting each of AXA’s policyholders as soon as possible to discuss their individual situations.
AXA Pacific has partnered with industry leading service and claims adjusters to ensure the situation is handled with the urgency it warrants. These companies have assigned dedicated catastrophe personnel to expedite the servicing of claims and to provide remediation and restoration.
AXA’s Triage Command Centre is ready to answer any questions their clients may have. Every effort will be made to continue with customary service for all regular claims activities and communications.
AXA Pacific’s Triage Command Centre may be reached as follows:
By telephone:
Toll free 1-800-661-2958, Ext. 226 (7:00 a.m. to 7:00 p.m. Mountain Time)
or local: 780-428-7510, Ext. 226
1-877-552-0554 (after hours)
By email: Claims.Edmonton@axa-pacific.ca
For further information:
Denise Lang, Vice President, Claims
Phone: 403-269-9900, Ext. 8328
Email: Denise.Lang@axa-pacific.ca
About AXA
Present across Canada, AXA offers a complete line of property/casualty and life and health insurance products to its clients through its 2,300 employees and some 4,000 brokers and advisors. In 2009, AXA had revenues of C$2.05 billion and a net profit of C$137.6 million. AXA in Canada is a member of the AXA Group, a world leader in financial protection operating mainly in Western Europe, North America and the Asia/Pacific region. Around the world, 96 million clients place their trust in AXA.