Emergencies and claims 24/7
1 866 464 2424
May 30, 2011
Vancouver, May 30, 2011 – In response to the devastating impact of the northern Alberta wildfires on residents of the Slave Lake region, AXA Pacific has implemented its Catastrophe Action Plan, and a Triage Command Centre is available in Edmonton to respond to insurance coverage questions and to report claims.
A dedicated and highly qualified team at the Triage Command Centre is in process of contacting each of AXA’s policyholders as soon as possible to discuss their individual situations.
AXA Pacific has partnered with industry leading service and claims adjusters to ensure the situation is handled with the urgency it warrants. These companies have assigned dedicated catastrophe personnel to expedite the servicing of claims and to provide remediation and restoration.
AXA’s Triage Command Centre is ready to answer any questions their clients may have. Every effort will be made to continue with customary service for all regular claims activities and communications.
AXA Pacific’s Triage Command Centre may be reached as follows:
Toll free 1-800-661-2958, Ext. 226 (7:00 a.m. to 7:00 p.m. Mountain Time)
or local: 780-428-7510, Ext. 226
1-877-552-0554 (after hours)
By email: Claims.Edmonton@axa-pacific.ca
For further information:
Denise Lang, Vice President, Claims
Phone: 403-269-9900, Ext. 8328
Present across Canada, AXA offers a complete line of property/casualty and life and health insurance products to its clients through its 2,300 employees and some 4,000 brokers and advisors. In 2009, AXA had revenues of C$2.05 billion and a net profit of C$137.6 million. AXA in Canada is a member of the AXA Group, a world leader in financial protection operating mainly in Western Europe, North America and the Asia/Pacific region. Around the world, 96 million clients place their trust in AXA.
Nearly 20,000 volunteers with the AXA Hearts in Action program worldwide
$5.8 billion in assets in Canada
The AXA Group is present in 61 countries
The AXA Group is the 1st insurance company among the world’s top 500 companies, according to Fortune 500-2010
AXA is the 1st insurance company in Quebec for businesses in Québec
$1.4 billion in equity in Canada in Canada
$224.5 million in earnings in Canada
2.15 billion direct premiums issued in Canada
AXA is the 1st insurance brand in the world, according to Interbrand
Over 2,500 employees in Canada
4,000 brokers and advisors In Canada
AXA has over 214,000 employees worldwide
AXA is the world largest insurer in term of net premiums written, according to the rating agency AM Best